Frequently Asked Questions
Everything you need to know about SKINARMA products and services.
What makes SKINARMA products unique?
SKINARMA is inspired by Japanese culture and the vibrant Tokyo street scene. We combine bold, avant-garde aesthetics with premium materials and high-performance protection to ensure your tech accessories are as stylish as your outfit.
How long does shipping take and what are the costs?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination. Shipping costs are calculated at checkout based on your location.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unused condition with all packaging intact. If you receive a defective item or the wrong size, please contact our support team within 7 days of delivery for a free exchange.
How do I know if a case will fit my specific phone model?
Each product page features a 'Compatibility' section. Please double-check your device model in your phone settings before purchasing. If you are unsure, our size guide provides detailed dimensions for all supported models.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and processed through a secure gateway to ensure your data remains private.
Do your products come with a warranty?
Yes, all SKINARMA products come with a 6-month limited warranty against manufacturing defects. This does not cover standard wear and tear or accidental damage caused by the user.